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Javier Bonnemaison's avatar

Excellent article! One question: Who is your real customer, and how do you balance or even reconcile the needs of the client (buyer) with those of the users?

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Rohit Khattar's avatar

Awesome read! How to determine whether a customer request falls under your strategy? Is it as simple as comparing the list of problems your strategy allows to solve with the problem underlying the request?

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